Responsible Gaming
Gaming Should Be Entertainment, Not Income
At arboriststaupo.co.nz, we're committed to promoting responsible gaming. Online casino gaming, including at Roobet, should only be viewed as entertainment with money you can afford to lose—never as a way to earn money or solve financial problems.
Remember: the house always has a mathematical edge. Set realistic expectations, play for fun, and never gamble with funds intended for rent, bills, food, or other essentials.
Age Verification
Online gambling in New Zealand is restricted to individuals aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement before accessing any casino platforms.
If you are under 18, please do not use Roobet or any other gambling service. We strongly encourage parents and guardians to discuss the risks of gambling with young people.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing Losses: Trying to recover losses by gambling more
- Hiding Gambling: Keeping gambling secret from family or friends
- Loss of Control: Gambling longer or with more money than intended
- Neglecting Responsibilities: Missing work, school, or family commitments
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Financial Strain: Borrowing money or using credit to fund gambling
- Escalation: Needing to gamble with increasing amounts for the same excitement
- Failed Attempts to Quit: Unable to reduce or stop gambling despite wanting to
- Using Gambling as Escape: Gambling to cope with stress, anxiety, or depression
- Relationship Conflicts: Arguments with loved ones about gambling habits
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Player Protection
Most reputable online casinos, including Roobet, offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit in a day, week, or month
- Loss Limits: Restrict the maximum amount you're willing to lose in a given period
- Reality Checks: Enable pop-up reminders showing how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic logout timers to prevent extended play sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your gaming account
- Account Cooling-Off: Take a mandatory break from your account (typically 24 hours to 6 months)
We encourage you to use these tools proactively, even if you don't currently feel at risk.
Support Organisations & Help Resources
If you're struggling with problem gambling, professional help is available. The following organisations provide confidential support:
New Zealand
- Problem Gambling Foundation (Te Poutokomanawa): Free counselling and support service for New Zealanders affected by problem gambling. www.pgf.nz
- Gambling Helpline (NZ): 0800 654 655 – Free and confidential helpline available 24/7
International Support (for players from other regions)
- United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
- Australia: Gambling Help Online (www.gamblinghelponline.org.au)
- Canada: Responsible Gambling Council (www.responsiblegambling.org)
- United States: National Council on Problem Gambling (www.ncpgambling.org)
- Germany: Bundeszentrale für gesundheitliche Aufklärung
Take Action Today
If you believe you have a problem with gambling, or if someone you care about does, please seek help now. There is no shame in asking for support—problem gambling is a recognised condition that can be treated successfully.
Contact the Problem Gambling Foundation (NZ) today:
- Phone: 0800 654 655 (24/7, free, confidential)
- Online: www.pgf.nz
Your wellbeing is our priority. Gamble responsibly and within your means.